The solutions we install and maintain
Telephony, network, IT asset management, cloud, security, migrations, document management and automation: these are the technologies we deploy for our customers, chosen for their reliability and scaled to the size of each business.
IP telephony · Conference rooms and video conferencing · Network and hardware · IT asset management · Cloud · IT security · Alarms and video surveillance · Data migration · Odoo ERP · IT asset and ticket management · Electronic document management (DMS) · Apps, websites, automation and AI
IP telephony
- Swisscom Smart Business Connect (Hosted or Trunk) — Swisscom's business telephony, hosted by Swisscom (Hosted) or connected to your own phone system (Trunk): numbers, switchboard, call forwarding and mobile apps.
- 3CX phone system (IP PBX) on premises with Swisscom — 3CX phone system installed on your premises, connected to the Swisscom network via Smart Business Trunk and a Cisco router.
- 3CX phone system hosted by Swisscom — 3CX phone system in Swisscom's Swiss cloud (Dynamic Computing Services, DCS), with a DCS trunk connection and BNS corporate network (Business Network Solutions); a 3CX SBC (Session Border Controller) installed on your premises securely connects your phones to the system.
- Peoplefone 3CX Hosted — 3CX phone system hosted with Peoplefone, a Swiss telephone operator, and a 3CX SBC (Session Border Controller) on your premises to connect the phones.
- 3CX call centre solution — Dynamic queues, reports and statistics, wallboards (real-time monitoring screens), call recording and CRM integration, for teams that receive many calls.
- 3CX unified communications — iOS and Android mobile apps and web client, presence, video conferencing, Live Chat and WhatsApp: one tool for all your conversations.
- 3CX integrations (API and scripts) — Your telephony connected to your tools: customer record displayed as soon as the call comes in (Call Lookup), custom call flows (Call Flow), Microsoft 365, Salesforce and other software via API and scripts.
- Yealink multi-cell DECT IP cordless phones (W75, W90) — For large premises, warehouses or practices over several floors: W90B base stations spread throughout the building and a W90DM manager (DECT Manager), so you can call from anywhere and move from one area to another without interruption. On request, we also offer an on-site DECT coverage survey, using the manufacturer's deployment tools, to place each base station in the right spot.
- Yealink and Jabra headsets — Wired or wireless headsets for the office, the call centre and remote work.
- Microsoft Teams — Instant messaging, meetings and file sharing for your teams, in the office as well as when working from home.
Conference rooms and video conferencing
- Yealink MeetingBoard Pro — All-in-one touchscreen for video conferencing, display and smart whiteboard: an elegant, ready-to-use solution (plug-and-play).
- Video collaboration bars and touch consoles — Camera, microphones and speakers combined in one bar, controlled from a touch console: the meeting starts at the touch of a button.
- Microsoft Teams and Zoom — Rooms compatible with Microsoft Teams and Zoom, with wireless screen sharing.
- Yealink and Jabra headsets — For workstations, video conferences and remote work.
Network and hardware
- UniFi Wi-Fi (Ubiquiti) — Centrally managed professional Wi-Fi networks, from small offices to premises over several floors.
- Complex Wi-Fi networks with Ruckus Networks — For large premises and many users: coverage survey (on site or on plan), networks separated by VLAN (staff, guests, telephony) and layer 3 switches, with Ruckus Wi-Fi.
- Switches and firewalls — ZyXEL, HP and Cisco switches; SonicWALL, Sophos or other firewalls: configuration, rules and updates.
- Business Internet lines — Swisscom first, or Peoplefone (BBCS) as an alternative: ordering, connection and router configuration.
- 4G+/5G Internet via directional antenna — For areas poorly served by fixed lines (xDSL, fibre optics): MikroTik routers and antennas with a Sunrise or Salt SIM card, installed with our partners on request and per project — for example to connect a remote site via site-to-site VPN.
- Wi-Fi survey on plan or on site — Plan survey or site survey with our partners, to place the access points in the right spots before installation.
- Site-to-site VPN, IPsec, SSL and ZTNA — Offices and branches connected by IPsec site-to-site VPN; secure remote access for remote work via SSL VPN or Zero Trust (ZTNA), with SonicWALL, Sophos or others.
- Dell hardware — Dell workstations, laptops and PowerEdge servers: selection, installation and warranty tracking.
IT asset management
- Atera (RMM) — Remote monitoring of workstations and servers: alerts, updates, inventory and remote control, before a failure stops you working.
- Microsoft Intune — devices (MDM) — Management of the company's computers, phones and tablets: automatic configuration, security rules, remote wipe in case of loss or theft.
- Microsoft Intune — mobile apps (MAM) — Protection of company data within apps (Outlook, Teams, OneDrive), including on employees' personal phones.
Cloud
- 100% Swiss data centres — Infomaniak (secure Tier III+ facilities), Brainserve, AlpineDC or our own servers: data and backups in Switzerland; on request, an additional backup copy in Germany.
- Microsoft 365 — Exchange e-mail, Teams, OneDrive and SharePoint, configured and secured for your business.
- Windows 365 — Your Windows PC in the cloud: the same desktop and the same software from any device.
- Microsoft Azure — Virtual servers and Azure Virtual Desktop in Microsoft's Swiss data centres.
- Infomaniak — Swiss hosting: kSuite, e-mail and websites, and migrations to or from Infomaniak.
IT security
- In-depth security audit — A complete review of your protection (workstations, servers, accounts, firewall, e-mail, backups) and a prioritised action plan.
- 24/7 SOC services (Sophos MDR) — Security Operations Center: Sophos analysts monitor your workstations and servers 24/7 and neutralise attacks, even at night and at weekends.
- Active threat watch and continuous monitoring (Sophos XDR) — Extended detection and response across workstations, servers and e-mail, threat hunting and centralised security logs (SIEM).
- Identity and access management (IAM) — Controlled accounts and access rights, two-factor authentication (MFA) and Sophos ZTNA Zero Trust access.
- Sophos Endpoint and Sophos Firewall — Next-generation protection for workstations and servers, based on AI and machine learning, against ransomware, malware and cyberattacks; next-generation firewall and VPN.
- Sophos Email and phishing awareness — Protected e-mail and teams trained to recognise malicious e-mails.
- Acronis Cyber Protect — Backup and protection against malicious software combined in a single tool.
- Password manager — A shared, encrypted password vault for the team, with individual access.
- Disaster recovery plan (DRP) — What should you do if the server, the premises or the data become inaccessible? We prepare the plan and test it with you.
Alarms and video surveillance
- Intruder alarms — Ajax and Jablotron wireless or wired systems, controlled from an app, installed with our partners.
- Video surveillance — Hikvision, Dahua and EZVIZ IP cameras, recorders, secure remote viewing and a dedicated VLAN.
- Intercoms and video door entry — For welcoming visitors, connected to the network and the phone.
- Fire detection — Smoke and heat detectors connected to the alarm system.
Data migration
- Microsoft 365 migration — Moving your e-mail and files to Microsoft 365, without loss and with a planned switchover.
- Infomaniak e-mail to Microsoft 365 — Addresses, e-mails, calendars and contacts from your Infomaniak e-mail service transferred to Microsoft 365.
- Google Workspace (G Suite) to Microsoft 365 — E-mails, calendars, contacts and Drive transferred to Microsoft 365.
- Migration to Windows Server 2022 and 2025 — Replacing an old server: new Windows Server 2022 or 2025, Active Directory, shares, permissions and software carried over.
- Moving to a hybrid environment (Microsoft Entra ID) — Your local Active Directory synchronised with Microsoft Entra ID through Entra Connect: a single account and a single password for the company network and Microsoft 365, a first step towards the cloud.
- Workstation migration — From an old PC to a new one, data and settings included.
Odoo ERP
- Odoo — Configuration of the modules (sales, invoicing, stock, projects, timesheets) to fit the way you work.
- REST API and JSON-RPC integrations — Odoo connected to your software, website or apps, with data synchronisation.
IT asset and ticket management
- GLPI on Docker — Automatic IT asset inventory, incidents and requests (ITIL), SLAs, user portal and e-mail collector.
- Jira Service Management — For demanding teams: queues, SLAs, custom workflows, knowledge base and reports.
Electronic document management (DMS)
- Ketl — RSCOM partner — A Swiss electronic document management (DMS) solution powered by artificial intelligence. As a Ketl partner, we advise you, set it up and support your teams.
Apps, websites, automation and AI
- Websites and search visibility (SEO, SEA, GEO) — Fast, multilingual websites, visible on Google, in Google Ads and in AI assistant answers.
- n8n and Make automations — Repetitive tasks (e-mails, files, data entry) that run on their own between your software.
- Custom AI assistants — An assistant that answers from your own documents, for your customers or your team.
- Custom apps and SaaS — Windows, Android and web apps, SaaS platforms: two platforms developed with a partner are in production (healthcare practices, cleaning companies).
Areas: Lausanne, Morges and the canton of Vaud · Geneva, Fribourg, Neuchâtel, Valais and all of French-speaking Switzerland.
