Managed IT & support
We monitor, update and fix your workstations, servers and printers.
- Flexible maintenance contracts
- Remote and on-site support
- Warranty and licence tracking
IT company in Lausanne and Morges · French-speaking Switzerland
Your IT,
finally worry-free.
Maintenance, Microsoft 365, backups, networks and telephony: RSCOM takes care of everything for SMEs, freelancers and individuals — on site or remotely.
One single contactSigned report after every visitTimed work, clear billing
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Technician on the wayEstimated arrival 14:25
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Report signedSent by e-mail
2019RSCOM founded in Lausanne
16 yearsof field experience, since 2010
7French-speaking cantons covered
1contact for all your IT
Our services
All your IT, in one place
From one-off troubleshooting to full management of your equipment, we tailor our services to your size and budget.
Microsoft 365 & cloud
E-mail, Teams, OneDrive, SharePoint and Azure servers, hosted in Switzerland.
- E-mail and file migration
- Azure Virtual Desktop
- Setup and training
Backups & security
Your data protected, and the certainty you can recover it.
- Off-site backups in Switzerland
- Network and workstation security audit
- Data recovery
Networks & IP telephony
A reliable network and modern telephony for your teams, in the office or working from home.
- Wi-Fi, firewall, VPN
- 3CX, Swisscom Smart Business Connect
- Peoplefone vPBX
Development & AI
Websites, apps and automations that save you time every day.
- WordPress websites and apps
- n8n and Make automations
- Custom AI assistants
Individuals
Troubleshooting, advice and lessons, at home, in our workshop or remotely.
- PC and Mac repair, viruses
- Printers, e-mail, Wi-Fi
- Custom PCs and lessons
Our app
Discover the app
Every service call tracked from A to Z, paper-free
Our technicians use RSCOM Interventions, an app we developed ourselves. For you, it means complete transparency.
1
You know when we arriveArrival notice and real-time technician tracking.
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A clear report, signed on siteWork done, hardware, time: e-mailed as soon as we finish.
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Transparent billingTravel and work timed: real and billed time are shown on the report.
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Fast quotesQuotes prepared with the help of AI, signed online.
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Your equipment trackedInventory per customer, HP / HPE warranties and Care Packs monitored: you are told before they expire.
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Your access protectedTwo-factor authentication, approved devices and an encrypted vault for your passwords.
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Your photos sent in one clickA secure link by SMS or e-mail: send us photos and videos of the problem, no account or app needed.
RSCOM's brand dedicated to veterinary practices and clinics in French-speaking Switzerland.
Veterinary specialist
IT for veterinary practices is our speciality
With RSVET, we support veterinarians in Geneva, Vaud, Neuchâtel, Fribourg, Jura and Valais. We know your software, your constraints and the pace of a practice: you focus on your patients, we take care of the rest.
Veterinary practice softwareSelection, installation and support: patient records, calendar, pharmacy, billing. Free assessment and demo.
Managed IT for your practiceWorkstations, servers, network, backups and security, with fast support when the consultation can't wait.
Data protectionMedical and client data protected in line with the Swiss FADP, with solutions hosted in Switzerland.
Veterinary websitesModern websites with online booking and local SEO.
Mobile appsVaccination reminders, care follow-up and communication with pet owners.
Digital marketingGoogle, social media, e-mailing: get your practice known in your area.
What we master in a veterinary practice
- Lab analysers connected to the practice software (IDEXX, scil, Abaxis, Horiba…)
- SIX payment terminals (Yomani, Xenta, Ingenico…)
- Microchips: transponder readers, Amicus and ANIS export
- Digital DICOM radiology (DicomPACS, Synedra)
- Barcodes for pharmacy stock
- QR-bill and ISR payments (CAMT.054, ISO 20022)
- Veterinary software, including Diana Software
How we work
Simple, from the first call to the invoice
You contact us
By phone, e-mail or WhatsApp. Every request becomes a tracked service file.
We step in
Remotely when possible, on site when needed. You're notified when we're on our way.
You sign
The detailed report is signed on the tablet and sent to you straight away.
We follow up
Warranties, licences, backups: we act before problems arise.
Technical expertise
In the field since 2010
Over 16 years of service calls for SMEs in French-speaking Switzerland: we know the server at the back of the technical room as well as the Microsoft cloud.
Servers & virtualisation
- Windows Server 2008 to 2025 (Active Directory, GPO, RDS, DFS)
- Hyper-V and VMware ESXi
- HPE ProLiant and Dell PowerEdge servers
- Remote monitoring of your equipment (RMM)
Cloud & e-mail
- Microsoft 365: Exchange, Teams, SharePoint, OneDrive
- Azure: virtual machines and Azure Virtual Desktop
- Google Workspace and Infomaniak kSuite migrations
- WordPress websites and MySQL databases
Network, security & backups
- SonicWALL and Sophos firewalls, site-to-site VPN
- Bitdefender, Kaspersky, Sophos antivirus
- Ubiquiti and Ruckus Wi-Fi, ZyXEL, HP, Cisco switches
- Veeam, Hornetsecurity, Acronis, Barracuda backups
- Synology and QNAP NAS, Socomec and Riello UPS
Sectors: veterinary practices, property management agencies (Quorum software), fiduciaries, document management (Ketl, Kofax, ELO, OpenText), SMEs and individuals.
Technologies
The brands we install and maintain
Microsoft 365Microsoft AzureWindows ServermacOSHPEHPDellLenovoVeeamHornetsecurityAcronisBarracudaBitdefenderKasperskySophosSonicWALLSynologyQNAPUbiquitiZyXELAPCSocomecZebra3CXSwisscomPeoplefoneInfomaniak
About us
A local partner, modern tools
Founded in Lausanne in 2019, RSCOM supports SMEs, freelancers and individuals throughout French-speaking Switzerland. In the field since 2010, the RSCOM team has over 16 years of experience in infrastructure, networks, cloud and communications.
Our belief: IT should save you time, not waste it. That's why we focus on listening, transparency and tools we build ourselves.
ListeningSolutions suited to your reality, not to a catalogue.
TransparencyEvery minute and every part appears on the report.
ResponsivenessImmediate remote support, on-site visit if needed.
ProximityA local team that knows your setup.
Based in the area between Lausanne and Morges, we work in particular in Lausanne, Morges, Renens, Ecublens, Nyon, Vevey, Montreux, Yverdon-les-Bains, Geneva, Fribourg, Neuchâtel and Sion.
VaudGenevaFribourgNeuchâtelValaisJuraFrench-speaking Bern
Need help right now?
Download TeamViewer QuickSupport for your device, then call us on +41 21 519 21 27: we take control remotely, with your consent.
FAQ
You may be wondering…
Do you also help individuals?
Yes. We troubleshoot, advise and train individuals at home, in our workshop or remotely.
Do you work with veterinary practices?
Yes, it's our speciality: under the RSVET brand, we equip and maintain veterinary practices and clinics in French-speaking Switzerland, including veterinary practice software.
Can you help remotely?
Yes, most problems are solved remotely in minutes: you download TeamViewer QuickSupport (Windows, macOS, iPhone, iPad or Android) and we take control with your consent.
Do you offer maintenance contracts?
Yes, with several response-time levels (within 3, 2 or 1 working day), as a monthly plan or prepaid hours. We prepare a quote based on your equipment.
How is time billed?
Travel time and working time are timed by our app and shown on the report you sign. You know exactly what you pay for.
Where is my data hosted?
We favour solutions hosted in Switzerland: Microsoft 365 and Azure (data centres in Zurich and Geneva), off-site backups in Switzerland.
Contact
Let's talk?
A project, a question or a breakdown? Write to us, we reply quickly.
+41 21 519 21 27Call us
WhatsAppMessage us on the same number
info@rscom.chWrite to us
Open a ticketSupport for RSCOM customers only
All of French-speaking SwitzerlandOn site or remotely